Privacy Policy

1. Introduction

Welcome to Maid in LV ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Address and location information
• Booking preferences and service requirements
• Payment information (processed securely through our payment providers)
• Communication history and service feedback

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our cleaning services
• Process your bookings and payments
• Communicate with you about your services
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Analyze and improve our website and services

4. Information Sharing

We may share your information with:

• Our cleaning professionals (limited to information needed for service)
• Payment processors and other service providers
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: